Litigation Support Services


Litigation management can be stressful. With various deadlines; people not responding to letters/emails; witnesses “disappearing”; clients moving without telling you and so on. We can help reduce stress levels in the following ways:

  • Tracing/Making Contact: By locating and/or contacting those elusive witnesses. Arranging personal delivery of letters and/or Summonses – obtaining a written receipt (where possible) and securing contact telephone numbers/email addresses. Provide professional proof of service.

  • Interviewing/Assessing Witnesses: By interviewing witnesses and taking detailed statements in accordance with Civil Procedure Rules – also provide an assessment of how a witness would fare in Court.

  • Delivering: By arranging prompt service of letters, Statutory Demands and Court process upon businesses and individuals. Provide proofs of service.

  • Pre-Suing/Financial Status Checks: By conducting pre-suing enquiries and preparing financial status reports. See if subject worth pursuing through Court. If Judgment already obtained, then give indication of best way to enforce.

Tracing

To instruct us to trace, click here: Online Trace Request Form

Can locate individuals and businesses, including debtors, accident third parties, witnesses, and beneficiaries, amongst other categories.

We only use legal, moral, and ethical means to trace, but enjoy a high success rate by drawing upon over 50 years of experience and expertise. 

IMPORTANT: We reserve the right to decline a trace request.

Process Serving

During the last half-century our company has served every type of legal process imaginable.

Our Process Servers are experienced, professional and above all persistent, capable of dealing efficiently with service upon the most wily and evasive individuals. We are full conversant with the rules and procedure for service of all types of process, keeping constantly up-dated.

Being experienced Investigators, our Process Servers also observe and note details which may be useful to the client, such as describing the person who was served; any relevant comments made; describing possible assets – property, vehicles etc.

When dealing with service upon difficult and/or violent individuals, our operatives sometimes wear overt bodycams which record date and time of service, also capture video and audio. Such footage is securely retained and can be made available to clients, the courts, or police, if necessary. In compliance with data protection laws, it is deleted as soon as no longer required.

Our detailed reports contain much more than time, date, and place of service.  To quote Sarah Moss, a solicitor at Nplaw: “I always appreciate reading the detail of your visit as set out in your report and covering letter, it gives a little more insight into how the papers are likely to have been received and possible future action the defendant may take.”

Time is of the essence, so we always endeavour to serve as quickly as possible, often on day of receipt. We keep the client fully informed by telephone and e-mail. In all cases we supply a report together with (when required) a professionally presented Affidavit, Certificate or Statement of Service. Often we also secure a signed receipt from the person served.

Miscellaneous Services

Using online facilities and a network of proven, professional agents throughout the UK, we can provide a variety of other services including:

  • Property checks to ascertain condition and occupant details.
  • Checks to verify identity and address.
  • Collection of documents.
  • Obtaining signatures to documents/statements.
  • Collection of documentation from Courts.
  • Lodging documents at Courts.
  • Taking photographs of properties (commercial & residential) and vehicles.